The Finding Home Blog
Sign up to receive notifications of new blog entries or scroll down to read past entries.
A few weeks ago, on a Facebook group I joined, someone posed a question about whether or not (and when) they could expect the Long-Term Care Action Line – an Ontario Ministry of Health and Long-Term Care (MOHLTC) service – to respond to their concerns. I noted that Action Line is supposed to respond to non-urgent complaints within two business days. I can’t say how often the Action Line meets this target, but from the replies to the initial post and based on a follow-up report of the Auditor General (Long-term care home quality inspection program), it seems there is a backlog of issues related to long-term care home complaints and critical incidents requiring inspections: as of April 2017, the backlog had increased by 20% to about 3,370 over the prior two years.
If you’ve been attuned to the news of late, you may have seen headlines referring to a lawsuit about to be launched against some long-term care home chains alleging failures in resident care. While we wait for an outcome, the story serves as a reminder that we can all do more to help prevent abuse.
If you’re like most, moving to a retirement home probably isn’t on the top ten list of conversations you want to have. Whether it’s about your move or about a loved one’s move, it’s a tough conversation to have.
But once you realize the step may be necessary, it’s best to get it out in the open because it’s through conversation that you’ll find the best possible way forward.
The good news is, there are many fine retirement homes offering a variety of different lifestyle options.
The bad news?
After my mother suffered a major stroke, she became an ALC (alternative level of care) patient or what is sometimes referred to as a “bed blocker,” a somewhat insensitive term used to describe someone who is essentially stuck in a hospital (in Mom’s case, an acute care hospital), because a more appropriate alternative is not available. In my mother’s case, the only appropriate alternative was long-term care.
About the author
Teresa Schnurr felt called to open Home Once Again while searching for long-term care for her mother, then for a retirement home for her mother-in-law. Teresa's background in long-term care research helped a great deal but she realized through these searches that most people faced with such tasks had little background knowledge to guide them through their many choices, rules and regulations.